Improved Interactions Drive Gen Y Increase in Auto Insurance Satisfaction
Full Text Reports... 2016-07-22
Improved Interactions Drive Gen Y Increase in Auto Insurance Satisfaction Source: J.D. Power Gen Y customers are the driving force behind an increase in overall auto insurance satisfaction due to improvement across all customer service interaction channels, the largest contributor to the customer experience, according to the J.D. Power 2015 U.S. Auto Insurance StudySM released […]
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