Open Access Coordinator job with SPRINGER NATURE | Guardian Jobs
lterrat's bookmarks 2017-05-03
Summary:
"The Springer Nature 'Hybrid OA Initiatives' department is responsible for developing and implementing a new institutional business-model, 'Compact', which combines our Open Access publishing options with Content Licensing options.
The Open Access Coordinator will oversee the customer support level standards and arrange that customer-specific requirements are met.
This is a great opportunity for a dedicated individual to be part of a cutting-edge, strategically highly important development that is still evolving and rapidly developing.
Your main tasks:
- Act as the customer contact for workflow and reporting issues and queries
- Regularly monitor the system and ensure compliance of the individual contracts
- Coordinate timely and customized setup of new agreements
- Create and analyze detailed article status reports and monitor agreed specifications and timeframes to ensure high-quality workflow and service standards
- Create and adjust support documents for internal and external use
- Communicate effectively with authors and institutions
- Act as internal contact for, among others, customer services, editorial, controlling, production and vendors."