Author Services Manager - Cambridge University Press

"We are looking for a responsive, collaborative and decisive candidate to take on the strategically important role of Author Services Manager within our Academic publishing department. The role sits in the Scholarly Communications Research and Development team and works cross-functionally with other teams within the Academic business division.

You will have the opportunity to manage a range of projects which further our strategic aim to provide a best-in-class service for academic authors across books and journals. This strategy encompasses all aspects of author experience: from author journey mapping and innovative service development, to the improvement of author data collection and author feedback collection. There is a growing focus on author experience within the open research space and this role will proactively drive changes to the author proposition in response, identifying opportunities to better meet authors’ needs in a more open scholarly communications environment. ..."