Google and Amazon: Acknowledged Risks, and Ignored Responsibilities

In late 2024, we urged Google and Amazon to honor their human rights commitments, to be more transparent with the public, and to take meaningful action to address the risks posed by Project Nimbus, their cloud computing contract that includes Israel’s Ministry of Defense and the Israeli Security Agency. Since then, a stream of additional reporting has reinforced that our concerns were well-founded. Yet despite mounting evidence of serious risk, both companies have refused to take action. 

Amazon has completely ignored our original and follow-up letters. Google, meanwhile, has repeatedly promised to respond to our questions. Yet more than a year and a half later, we have seen no meaningful action by either company. Neither approach is acceptable given the human rights commitments these companies have made.

Additionally, Microsoft required a public leak before it felt compelled enough to look into and find that its client, the Israeli government, was indeed misusing its services in ways that violated Microsoft’s public commitments to human rights. This should have given both Google and Amazon an additional reason to take a close look and let the public know what they find, but nothing of the sort materialized. 

In such circumstances, waiting for definitive proof is not responsible risk management, it is willful blindness.

Google: Known Risks, No Meaningful Action

Google’s own internal assessments warned of the risks associated with Project Nimbus even before the contract was signed. Major news outlets have reported that Google provides the Israeli government with advanced cloud and AI services under Project Nimbus, including large-scale data storage, image and video analysis, and AI model development tools. These capabilities are exceptionally powerful, highly adaptable, and well suited for surveillance and military applications.

Despite those warnings, and the multiple reports since then about human rights abuses by the very portions of the Israeli government that uses Google’s and Amazon’s services, the companies continue to operate business as usual. It seems that they have taken the position that they do not need to change course or even publicly explain themselves unless the media or other external organizations present definitive proof that their tools have been used in specific violations of international human rights or humanitarian law. While that conclusive public evidence has not yet emerged for all the companies, the risks are obvious, and they are aware of them. Instead of conducting robust, transparent human rights due diligence, Amazon and Google are continually choosing to look the other way.

Google’s own internal assessments undermine its public posture. According to reporting, Google’s lawyers and policy staff warned that Google Cloud services could be linked to the facilitation of human rights abuses. In the same report, Google employees also raised concerns that the company’s cloud and AI tools could be used for surveillance or other militarized purposes, which seems very likely given the Israeli government’s long-standing reliance on advanced data-driven systems to control and monitor Palestinians.

Google has