A systematic review of providers’ attitudes toward telemental health via videoconferencing

Type Journal Article Author Samantha L. Connolly Author Christopher J. Miller Author Jan A. Lindsay Author Mark S. Bauer URL https://onlinelibrary.wiley.com/doi/abs/10.1111/cpsp.12311 Volume 27 Issue 2 Pages e12311 Publication Clinical Psychology: Science and Practice ISSN 1468-2850 Date 2020 Extra _eprint: https://onlinelibrary.wiley.com/doi/pdf/10.1111/cpsp.12311 DOI 10.1111/cpsp.12311 Accessed 2022-02-22 16:13:39 Library Catalog Wiley Online Library Language en Abstract Telemental health conducted via videoconferencing (TMH-V) has the potential to improve access to care, and providers’ attitudes toward this innovation play a crucial role in its uptake. This systematic review examined providers’ attitudes toward TMH-V through the lens of the unified theory of acceptance and use of technology (UTAUT). Findings suggest that providers have positive overall attitudes toward TMH-V despite describing multiple drawbacks. Therefore, the relative advantages of TMH-V, such as its ability to increase access to care, may outweigh its disadvantages, including technological problems, increased hassle, and perceptions of impersonality. Providers’ attitudes may also be related to their degree of prior TMH-V experience, and acceptance may increase with use. Limitations and implications of findings for implementation efforts are discussed.