In Kansas City, residents have a new friend on Facebook: an open data chatbot : Sunlight Foundation
lterrat's bookmarks 2017-06-28
"On June 19, Open Data Kansas City officially launched a new bot on Facebook to try to make its open data portal more accessible to non-technical users. The chatbot converses with Facebook Messenger users to help them find the most useful data on what they care about in city government.
Open Data KC’s chatbot isn’t the first bot designed for public policy data access — the Chicago advocacy group Citizens Police Data Project has a Twitter bot for officer complaint data — but it is one of the first official efforts by a city government to make open data more accessible through Facebook.
The new initiative in Kansas is a great example of Sunlight’s work on how cities can make open data easier to understand and use for the public. Kansas City’s piloting a new approach to addressing this challenge is promising."