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Do You Know What Your Customers’ Aspirations Are?

HBR.org 2026-02-06

Summary:

To serve your customers, you need to understand where they’re trying to go.

Link:

https://hbr.org/2026/02/do-you-know-what-your-customers-aspirations-are

Updated:

02/06/2026, 09:00

From feeds:

Mentoring » HBR.org

Tags:

and

Authors:

B. Joseph Pine II

Date tagged:

02/06/2026, 13:30

Date published:

02/06/2026, 08:15