How Four Seasons Turns Recruiting into Competitive Advantage
HBR.org 2026-07-03
Summary:
Four Seasons CEO Alejandro Reynal tells HBR editor at large Adi Ignatius why the luxury hotel brand hires for attitude over experience.
Four Seasons CEO Alejandro Reynal tells HBR editor at large Adi Ignatius why the luxury hotel brand hires for attitude over experience.