#ConnectedGov: Engaging Stakeholders in the Digital Age

The Partnership for Public Service has published a new report on how government agencies "can best use social media to deliver vital services, fulfill their mission and broaden how they engage with the American public." The report, #ConnectedGov: Engaging Stakeholders in the Digital Age, presents "case studies on how social media is being employed at several federal agencies and a practical guide program managers can reference as they take advantage of communications platforms and tools to support their mission."

The programs examined for this report included:

• "The State Department's app for teaching English
• The Department of Energy's internal wiki for facilitating employee collaboration
• The Federal Emergency Management Agency's use of social media to provide disaster information in real time
• The Air Force Medical Service's social media project for improving health service delivery
• The Centers for Disease Control and Prevention's reporting system for monitoring influenza
• The National Archives and Records Administration's use of an existing wiki site to recruit volunteers with valuable expertise
• The National Aeronautics and Space Administration's crowdsourcing strategy for engaging knowledgeable people to help solve technical challenges"

You can also join the conversation concerning this report on Twitter.

read more