Holding Purveyors of “Dark Patterns” for Online Travel Bookings Accountable
Freedom to Tinker 2022-03-22
Summary:
Last week, my former colleagues at the New York Attorney General’s Office (NYAG), scored a $2.6 million settlement with Fareportal – a large online travel agency that used deceptive practices, known as “dark patterns,” to manipulate consumers to book online travel. The investigation exposes how Fareportal, which operates under several brands, including CheapOair and OneTravel […]