When Platforms and the Government Unite, Remember What’s Private and What Isn’t

For years now, there has been some concern about the coziness between technology companies and the government. Whether a company complies with casual government requests for data, requires a warrant, or even fights overly-broad warrants has been a canary in the digital coal mine during an era where companies may know more about you than your best friends and families. For example, in 2022, law enforcement served a warrant to Facebook for the messages of a 17-year-old girl—messages that were later used as evidence in a criminal trial that the teenager had received an abortion. In 2023, after a four year wait since announcing its plans, Facebook encrypted its messaging system so that the company no longer had access to the content of those communications.

The privacy of messages and the relationship between companies and the government have real-world consequences. That is why a new era of symbiosis between big tech companies and the U.S. government bodes poorly for both, our hopes that companies will be critical of requests for data, and any chance of tech regulations and consumer privacy legislation. But, this chumminess should also come with a heightened awareness for users: as companies and the government become more entwined through CEO friendships, bureaucratic entanglements, and ideological harmony, we should all be asking what online data is private and what is sitting on a company's servers and accessible to corporate leadership at the drop of hat.

Over many years, EFF has been pushing for users to switch to platforms that understand the value of encrypting data. We have also been pushing platforms to make end-to-end encryption for online communications and for your stored sensitive data the norm. This type of encryption helps ensure that a conversation is private between you and the recipient, and not accessible to the platform that runs it or any other third-parties. Thanks to the combined efforts of our organization and dozens of other concerned groups, tech users, and public officials, we now have a lot of options for applications and platforms that take our privacy more seriously than in previous generations. But, in light of recent political developments it’s time for a refresher course: which platforms and applications have encrypted DMs, and which have access to your sensitive personal communications.

The existence of what a platform calls “end-to-end encryption” is not foolproof. It may be poorly implemented, lack widespread adoption to attract the attention of security researchers, lack the funding to pay for security audits, or use a less well-established encryption protocol that doesn’t have much public scrutiny. It also can’t protect against other sorts of threats, like someone gaining access to your device or screenshotting a conversation. Being caught using certain apps can itself be dangerous in some cases. And it takes more than just a basic implementation to resist a targeted active attack, as opposed to later collection. But it’s still the best way we currently have to ensure our digital conversations are as private as possible. And more than anything, it needs to be something you and the people you speak with will actually use, so features can be an important consideration.

No platform provides a perfect mix of security features for everyone, but understanding the options can help you start figuring out the right choices. When it comes to popular social media platforms, Facebook Messenger uses end-to-end encryption on private chats by default (this feature is optional in group chats on Messenger, and on some of the company’s other offerings, like Instagram). Other companies, like X, offer optional end-to-end encryption, with caveats, such as only being available to users who pay for verification. Then there’s platforms like Snapchat, which have given talks about their end-to-end encryption in the past, but don’t provide further details about its current implementations. Other platforms, like Bluesky, Mastodon, and TikTok