The Internet’s Loop of Action and Reaction Is Worsening - The New York Times

“The academic in me says that discourse norms have shifted,” said Susan Benesch, a faculty associate at Harvard’s Berkman Center for Internet & Society and the director of the Dangerous Speech Project, an effort to study speech that leads to violence. “It’s become so common to figuratively walk through garbage and violent imagery online that people have accepted it in a way. And it’s become so noisy that you have to shout more loudly, and more shockingly, to be heard.”