Summary:
- Violent content such as graphic images and videos of assaults on children, remaining on the site, despite being flagged by users as inappropriate and requests to have it removed.
- Thousands of reported posts remained unmoderated and on the site while we were filming, beyond Facebook’s stated aim of a 24-hour turnaround, including potentially posts relating to suicide threats and self-harm.
- Moderators told not to take any action if content shows a child who is visibly below Facebook’s 13-year-old age limit, rather than report it as posted by underage users, even if the content includes self-harming.
- Allegations from an early Facebook investor and mentor to Mark Zuckerberg, that Facebook’s business model benefits from extreme content which engages viewers for longer, generating higher advertising revenue.
- Pages belonging to far-right groups, with large numbers of followers, allowed to exceed deletion threshold, and subject to different treatment in the same category as pages belonging to governments and news organisations.
- Policies allowing hate speech towards ethnic and religious immigrants, and trainers instructing moderators to ignore racist content in accordance with Facebook’s policies
Link:
http://www.channel4.com/info/press/news/dispatches-investigation-reveals-how-facebook-moderates-content
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Date tagged:
07/25/2018, 09:12
Date published:
07/25/2018, 05:12