Intelligent Automation: Rethinking Work and Technology for the Digital Age - Appian Blog

ipation about robotics and automation and how they will impact the future of work. Critics are talking about the coming disruption of machine learning, algorithms, chatbots, voice recognition and intelligent automation. What do you make of that pessimistic view? Frank: Based on our research at MIT, I think that the automation trend is not so alarming—in terms of current technologies and technologies in the pipeline today. But there are certain jobs and certain industries that should be concerned about automation.