Online Harassment: What Americans Consider Crossing the Line | Pew Research Center

Pew Research Center surveys have found that online harassment is a common phenomenon in the digital lives of many Americans, and that a majority of Americans feel harassment online is a major problem. Even so, there is considerable debate over what online harassment actually means in practice.

In an effort to examine more deeply where people “draw the line” when it comes to online harassment, the Center conducted a survey in which respondents were presented with fictional scenarios depicting different types of escalating online interactions. The survey then asked them to indicate which specific elements of the story they considered to be harassment.

Their answers indicate that Americans broadly agree that certain behaviors are beyond the pale. For instance, in various contexts most agree that online harassment occurs when people make direct personal threats against others. At the same time, the public is much more divided over whether or not other behaviors – such as sending unkind messages or publicly sharing a private conversation – constitute online harassment.