In defence of serendipity: the Silicon Emperor is wearing no clothes

The question is: how innovative are these platform business models in fact? They are certainly disruptive, but not exactly in the way that brilliantly innovative products or services are. These business models not only have disastrous effects on their societal “environment” but are also – because they absorb entire markets into the hermetic space of self-referential platforms – great inhibitors of serendipity and, indeed, innovation.