Facebook use by the open access repository users: Online Information Review: Vol 39, No 7

Use the link to access pay-per-view options for the article published in the journal Online Information Review.  [Abstract] Purpose – The purpose of this paper is to explore the type and implications of user-generated content posted by users of an open access institutional repository (DSpace) on Facebook. Design/methodology/approach – The identified user-generated content was organised into three categories: personal; professional; and social information. It encompassed all content from the members of the “DSpace” Facebook group, posted during the seven-year period (2007-2014). The posts were read and analysed to identify and categorise user-generated content posted by users to determine how Facebook is used by open access repository users. Findings – The results of analysis demonstrate the importance of social information posted by users over personal and professional information. Major types of user-generated content posted by users in the social information category were request, greetings, status-update, and announcement. Further, there has been a threefold increase in the number of user postings in the last two years (2013-2014), when posts were analysed over a seven-year period. Research limitations/implications – This study contributes to the theory on the implications eventuating from user-generated content posted by users of an open access institutional repository. An analysis of user-generated content identified in this study implies that users of DSpace open access repository are primarily using Facebook for information seeking, relationship building, and knowledge dissemination. Practical implications – By analysing the findings, administrators and policy makers of open access repositories could identify the extent of user support in the form of technical assistance, improved sustainability of supported projects, user community development, marketing and communications required to sustain open access scholarly communication. Originality/value – Previous studies examined how social networking sites have been used for a different purpose (interaction, collaboration, and discussion), but to date there has been very little research into the use of Facebook, a public social networking site, by open access repository users. Hence, this study addresses this gap in the literature by an interpretive analysis of user-generated content posted by users on the “DSpace” Facebook group.