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"Having institutions engaged in the early stages of the Gold OA Pilot will allow their libraries and research offices to play a key role in 'training' researchers on Gold OA funding workflows and providing them a useful and highly-valued service for navigating the landscape of diverse funder policies thay must meet" This article discusses events from the the "first technical workshop on the EC/OpenAIRE Gold Open Access Pilot project," 9 April 2015, which occurred at the National Library of The Netherlands, The Hague. The Pilot will set up a service so that institutions can assist with research in different ways, for example, with staff as "different roles, such as researcher, moderator, institutional library, publisher or project coordinator among others."