ALIENATING AND LIBERATING EMOTIONS AT WORK: Supermarket Clerks' Performance of Customer Service

Zotero / D&S Group / Top-Level Items 2016-09-07

Type Journal Article Author M. B. Tolich URL http://jce.sagepub.com/cgi/doi/10.1177/089124193022003004 Volume 22 Issue 3 Pages 361-381 Publication Journal of Contemporary Ethnography ISSN 0891-2416 Date 1993-10-01 DOI 10.1177/089124193022003004 Accessed 2015-07-05 21:23:20 Library Catalog CrossRef Language en Short Title ALIENATING AND LIBERATING EMOTIONS AT WORK