https://www.oreilly.com/ideas/an-overview-of-the-bot-landscape
Pinboard (thomwithoutanh) 01/12/2017
http://venturebeat.com/2016/12/21/3-tips-on-improving-chatbot-retention/?imm_mid=0ec217&cmp=em-data-na-na-newsltr_20170111
http://www.wired.co.uk/article/politics-governments-bots-twitter
Pinboard (thomwithoutanh) 01/13/2017
https://www.globalinnovationexchange.org/data-use-and-digitization
https://www.zdziarski.com/blog/?p=6077
Pinboard (thomwithoutanh) 01/19/2017
https://www.theguardian.com/global-development-professionals-network/2016/oct/11/digital-sweatshops-in-disaster-zones-who-pays-the-real-price-for-innovation