Press backgrounder - press-backgrounder-refugee-reconnection.pdf

ERResearch's bookmarks 2016-08-08

Summary:

In2015,Ericsson and REFUNITE developedan interactive voice response(IVR)and voicemail touch point as an extension of the REFUNITE call center in Kenya. Using the functionalities of Ericsson’sMessaging in Oneplatform, illiterate users or users with very low technology skills canuse a mobile phone to find loved ones.Afirst proof of conceptwill be developed during 2016, and if successful, the next steps will be to bring the system to alive environment.

Link:

https://www.ericsson.com/res/thecompany/docs/press/backgrounders/press-backgrounder-refugee-reconnection.pdf

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Date tagged:

08/08/2016, 06:07

Date published:

08/08/2016, 02:07