Research: Customer Referrals Are Contagious

HBR.org 2024-06-18

Summary:

Referred customers not only buy more but also refer 30–57% more new customers than others.

Link:

https://hbr.org/2024/06/research-customer-referrals-are-contagious

Updated:

06/18/2024, 10:00

From feeds:

Mentoring » HBR.org

Tags:

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Authors:

Rachel Gershon, Zhenling Jiang, Will Fraser, Jitendra Gupta

Date tagged:

06/18/2024, 17:00

Date published:

06/18/2024, 08:25