3 Traps on the Way to Becoming a Customer-Centric Company

HBR.org 2024-10-01

Summary:

Lessons from 1,000 transformation projects over the past 25 years.

Link:

https://hbr.org/2024/10/3-traps-on-the-way-to-becoming-a-customer-centric-company

Updated:

10/01/2024, 10:00

From feeds:

Mentoring ยป HBR.org

Tags:

article

Authors:

Christoph Senn, Mehak Gandhi

Date tagged:

10/01/2024, 13:00

Date published:

10/01/2024, 08:25