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3 Traps on the Way to Becoming a Customer-Centric Company
3 Traps on the Way to Becoming a Customer-Centric Company
HBR.org 2024-10-01
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Summary:
Lessons from 1,000 transformation projects over the past 25 years.
Link:
https://hbr.org/2024/10/3-traps-on-the-way-to-becoming-a-customer-centric-company
Updated:
10/01/2024, 10:00
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Mentoring
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HBR.org
Tags:
article
Authors:
Christoph Senn, Mehak Gandhi
Date tagged:
10/01/2024, 13:00
Date published:
10/01/2024, 08:25