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Turning Consumers into Customers

HBR.org 2012-04-18

Summary:

The expression "supply and demand" was first coined as "demand and supply," by James Denham-Steuart in An Inquiry into the...

Link:

http://feeds.harvardbusiness.org/~r/harvardbusiness/~3/Plp1hIZ3Ztk/turning_consumers_into_custome.html

Updated:

04/17/2012, 11:48

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Tags:

internet crm economy customers

Authors:

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Date tagged:

04/18/2012, 09:20

Date published:

04/12/2012, 09:46