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Research: How Tencent Built Trust with Users During a Moment of Upheaval

HBR.org 2025-04-17

Summary:

Three lessons for other digital platforms.

Link:

https://hbr.org/2025/04/research-how-tencent-built-trust-with-users-during-a-moment-of-upheaval

Updated:

04/17/2025, 09:00

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Mentoring ยป HBR.org

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Authors:

Milo Shaoqing Wang, Runjia Zhang, Maxim Voronov

Date tagged:

04/17/2025, 15:30

Date published:

04/17/2025, 08:15