Fixing Chatbots Requires Psychology, Not Technology

HBR.org 2025-05-12

Summary:

Six strategies for getting people to love—and buy from—your AI chatbot.

Link:

https://hbr.org/2025/05/fixing-chatbots-requires-psychology-not-technology

Updated:

05/12/2025, 09:00

From feeds:

Mentoring » HBR.org

Tags:

ai

Authors:

Thomas McKinlay, Stefano Puntoni, Serkan Saka

Date tagged:

05/12/2025, 14:30

Date published:

05/12/2025, 08:15