How to Respond to Emotional Outbursts

HBR.org 2012-04-19

Summary:

"Please, Daddy, please? Can we open our presents from you now?" It was the third night of Hanukkah and my...

Link:

http://feeds.harvardbusiness.org/~r/harvardbusiness/~3/Wwn0fU2jExw/how-to-respond-to-emotional-ou.html

Updated:

04/19/2012, 11:21

From feeds:

Mentoring ยป HBR.org

Tags:

communication difficult conversations

Authors:

Peter Bregman

Date tagged:

04/19/2012, 13:32

Date published:

04/19/2012, 11:19