10 Best Practices to Reach Communities in Complex Emergencies | ICT Works

As we see in eastern Ukraine, Iraq or Syria, the ‘new normal’ may be hyper-connected environments where the volume and spread of rumours, misinformation and propaganda have a direct impact on how aid agencies operate, how they are perceived – “in these contexts information is a tool or a weapon of war” said Stoll – and how people feel and how (un)able they are to reconnect among themselves.