Using SMS to improve communication between UNHCR, partner NGOs, and urban refugees.

FrontlineCloud is an inexpensive online platform that allows organizations to send mass messages and surveys and retain a digital record of refugee responses in both emergency and protracted refugee situations, anywhere in the world.

Using an SMS system to assess refugees’ needs, provide targeted assistance and also maintain two-way communication would save time, money and manpower. And it would give refugees timely information that could help them find opportunities.