Creator of chatbot that beat 160,000 parking fines now tackling homelessness | Technology | The Guardian

thomwithoutanh's bookmarks 2016-08-12


London-born Stanford student Joshua Browder created DoNotPay initially to help people appeal against fines for unpaid parking tickets. Dubbed “the world’s first robot lawyer”, Browder later programmed it to deal with a wider range of legal issues, such as claiming for delayed flights and trains and payment protection insurance (PPI).

Now, Browder, 19, wants his chatbot to provide free legal aid to people facing homelessness. He said: “I never could have imagined a parking ticket bot would appeal so much to people. Then I realised: this issue is bigger than a few parking tickets.”


The bot asks a few questions about people’s circumstances, such as whether they live in the UK, whether they are legally homeless and how they became homeless. Using their details, it figures out the best way to help the person


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Date tagged:

08/12/2016, 05:28

Date published:

08/12/2016, 01:28