https://www.digitalnewsasia.com/digital-economy/bbc-nepali-earthquake-lifeline-public-chat-channel-on-viber
Messaging Apps 09/08/2016
http://www.appshandguide.com/chatbots-bots-on-messenger/
http://qz.com/487102/why-whatsapp-bombed-in-the-us-while-snapchat-and-kik-blew-up/
https://fbinsights.files.wordpress.com/2016/08/facebookiq_messenger_booklet1.pdf?utm_source=ubisend.com&utm_medium=blog-link&utm_campaign=ubisend&utm_term=BII%20List%20Mobile%20ALL
http://vr-zone.com/articles/whatsapp-vs-telegram-make-switch/113329.html
http://uk.businessinsider.com/consumers-prefer-businesses-that-use-chat-apps-2016-9?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+typepad%2Falleyinsider%2Fsilicon_alley_insider+%28Silicon+Alley+Insider%29?r=US&IR=T
http://www.economist.com/news/business-and-finance/21696477-market-apps-maturing-now-one-text-based-services-or-chatbots-looks-poised
http://botan.io/#botan_steps
https://www.technologyreview.com/s/601251/facebook-wants-you-to-chat-with-business-bots/
http://appmess.com/news/30023-whatsapp-named-most-popular-messenger-on-android/